SLA & KPI Report

Technician turnaround, completion rate & SLA compliance
Tickets in range
0
SLA target: 3 days
Completed
0
Avg turnaround
Assigned → completed
SLA compliance
0%
Completed within target
SLA breaches
0
Completed late

By technician

TechnicianAssignedCompletedPendingCancelledCompletion %Avg turnaround (d)SLA complianceBreaches
Saved