Tickets in range
0
SLA target: 3 days
Completed
0
—
Avg turnaround
—
Assigned → completed
SLA compliance
0%
Completed within target
SLA breaches
0
Completed late
By technician
| Technician | Assigned | Completed | Pending | Cancelled | Completion % | Avg turnaround (d) | SLA compliance | Breaches |
|---|
By brand — brand-wise SLA & KPI
Kohinoor SLA & KPI status| Brand | Tickets | Completed | Pending | Cancelled | Completion % | Avg turnaround (d) | SLA compliance | Breaches |
|---|